Terms and Conditions



1 Interpretation & General

1.1  In these conditions: “Client” the person, firm, company or organisation for whom Ignite Lifestyle Management is providing Services. Ignite Lifestyle Management has agreed to provide the Services in accordance with these conditions; “Agreement” the Agreement for the provision of Services which shall be governed by these conditions; “Services” means the Services to be provided by Ignite Lifestyle Management to or for the Client; “Fee” means the fee payable by the Client to Ignite Lifestyle Management as notified by Ignite Lifestyle Management

1.2  Ignite Lifestyle Management shall be entitled to alter and vary these conditions from time to time on reasonable written notice to the Client without any liability to the Client.


2 Supply of the Services

2.1  Ignite Lifestyle Management shall provide the Services to the Client subject to these Conditions or such other conditions as may be agreed in writing between Ignite Lifestyle Management and the Client;

2.2  The service permits the Client to request from Ignite Lifestyle Management any information or suggestions in relation to any personal needs or desires of the Client (including events, activities, venues, goods and Services). Ignite Lifestyle Management reserves the right to refuse to supply Services if, in the opinion of Ignite Lifestyle Management, the Services are to be used by the Client for any immoral or unlawful purpose. Ignite Lifestyle Management’s information and suggestions will be based upon the specific criteria provided to Ignite Lifestyle Management by the Client;


3 Client’s Responsibilities

3.1  Services provided by Ignite Lifestyle Management are provided expressly for the Clients and the Clients shall not use the Services for any improper, immoral, unlawful or any other purpose other than that for which the Client informs Ignite Lifestyle Management at the time of the initial request;

3.2 You agree to pay us the rates set out in the quote provided for services, and to reimburse us for any pre-agreed expenses, purchases made, and/or any suppliers engaged on your behalf. GST will be payable on the rates from 2 February, 2018;

3.3 Travel time is chargeable in accordance with the hourly rate agreed and commences from the time that we leave our office;

3.4 Our standard working hours are 8am to 6pm. For services conducted outside of these hours, a 25% surcharge is payable;

3.5 Our invoice terms are within 7 days of receipt of the invoice. In order to receive payment, we must provide you with a description of the services provided and receipts for expenses, purchases and/or suppliers where relevant;

3.6 We reserve the rights to vary our rates. We will inform you of the rate when you book a service. The new rates will apply to your next request for services after the change;

3.7 If you fail to make payment under our invoice terms, we reserve the right to charge interest at a rate of 10% per month on the outstanding amount;

3.8 If invoices are unpaid for 30 days, we have the right to commence legal proceedings for any outstanding amounts owed to us. You will indemnify us for the full amount of our legal and debt recovery costs;

3.9 If you request that we use your credit card and/or other credit facilities in relation to the services, you will, as soon as reasonably practicable, provide us with a written confirmation authorising us to use such facilities. You agree that we will not be liable in any way regarding using your credit card/or other credit facilities, provided that we act in accordance with your instructions.


4 Cancellation & Refunds

4.1 Time for Services provided, and payment for expenses incurred, purchases made, and/or suppliers we have engaged on your behalf is non-refundable;

4.2 Cancellation of any appointments and bookings must be made in writing at least 7 days in advance;

4.3 Cancellation less than 7 days in advance of any appointments or bookings will be charged at 25% of the booking value;

4.4 Cancellation less than 2 days in advance of any appointments or bookings will be charged at 50% of the booking value;


5 Liability

5.1 Ignite Lifestyle Management will not be liable for any direct, indirect, incidental,  consequential or other damages resulting from the purchase, delivery, use, or return of any product or service purchased from this website beyond the value of the item purchased, including but not limited to loss of profits or interruption to business.


6 General

6.1  These conditions (together with any other terms and conditions agreed in writing between Ignite Lifestyle Management and the Clients) constitute the entire Agreement between the parties.;

6.2  Any notice required or permitted to be given by either party to the other under these conditions shall be in writing addressed to the other party at its registered office or principal place of business or residential address. Any notice may be sent by email and notice shall be deemed to have been served on the expiry of 48 hours in the case of post or at the time of transmission in the case of email transmission.;

6.3  These conditions and the Agreement to which they relate shall be governed and construed in accordance with NSW and Australian Law.